2021 Winners
U.S. Xpress, a trucking and logistics company, achieved a 270 percent ROI within less than five months of deploying Cornerstone software. The organization deployed two solutions: Cornerstone Learning and Cornerstone Performance. Transitioning from an instructor-led training program to a talent management solution allowed the organization to increase revenue opportunities by more than $100,000. Keeping the key performance indicators in mind, the investment increased trainer productivity, reduced turnover rates, improved asset utility, and avoided costs. Nucleus found that increasing the amount of time drivers stayed with the organization resulted in a savings of almost four and a half million dollars annually.
American Red Cross implemented the John Galt Solutions Atlas Planning Platform to overhaul its demand forecasting and supply chain planning processes for its blood bank operations. The organization realized significant cost savings by streamlining its inventory and distribution requirements and has increased employee productivity through improved operational visibility. The Red Cross was able to develop new practices and increase service levels without expanding employee headcount. Since deploying the Atlas Planning Platform, the Red Cross has reduced inventory costs by more than $15 million.
Noble Biomaterials built a personalized sales forecasting solution using QAD’s low/no-code application development tools. The forecasting solution sits within the QAD Enterprise Platform, using the same data lake and user interface as Noble’s QAD Adaptive ERP system. This streamlined and automated the data flow between the new forecasting application and the ERP system, eliminating integration issues associated with Noble’s legacy solution. By consolidating its multiple solutions under a single platform, Noble retired its legacy software costs, improved its sales forecasting team’s productivity by 35 percent, and improved its organizational visibility with more accurate and timely forecasts. Additionally, Nucleus found that QAD’s low/no-code tools led to a rapid development cycle and high levels of customization, enabling Noble Biomaterials to extend the functionality of its QAD Adaptive ERP at relatively low costs.
Avenu Insights & Analytics deployed Sage Intacct to overhaul its operational framework and establish new finance and accounting processes. The company realized significant time savings benefits and eliminated data silos by consolidating its ERP workflows onto a single platform. Nucleus found that Sage Intacct’s ability to be deployed quickly and integrate with a wide variety of third-party solutions has enabled Avenu Insights to accommodate external acquisitions efficiently and start tracking key performance indicators. Since deploying Sage Intacct, Avenu Insights has increased its cash flow by accelerating its sales payments and facilitated collaboration by democratizing reporting capabilities to more employees.
Beyond Better Foods achieved a 769 percent ROI within less than two months of deploying solutions from Salesforce AppExchange. The organization was looking to replace legacy apps, including Google Sheets, Google Docs, and Fishbowl. Nucleus found that upon implementation of AppExchange solutions, the company leveraged automation capabilities to increase employee productivity and reduce expiring inventory by $200,000 a year.
An independent multi-specialty physician and minimally invasive treatment group deployed Salesforce Health Cloud, a patient management platform, and Tableau CRM (formerly known as Einstein Analytics) a native-to-Salesforce analytics solution built for Health Cloud. With Salesforce, the company realized a wide range of benefits from increased growth and scalability, improved employee productivity, reduced inventory costs, accelerated patient engagement processes, and increased cash flow. The analytics from Tableau CRM and the patient management capabilities with Health Cloud helped save the company over $500,000. Additionally, the Salesforce platform offered MIMIT Health a holistic view of patient information and a single source of truth for data that increased overall efficiencies and improved customer engagement. In the end, the company realized a 459 percent ROI and will recover its initial investment in less than three months after implementation.
Ricoh South Pacific, an office solutions provider in Auckland, New Zealand, deployed Salesforce Service Cloud and Field Service to replace eight legacy applications and modernize its scheduling, tracking, and reporting processes. With Salesforce the company can manage 33 percent more service calls while redeploying one full-time employee to focus on more strategic tasks. Ricoh South Pacific achieved a 243 percent ROI and recovered its initial investment less than four months after the deployment.
Complete Office Supplies (COS) deployed the Ariba Network to facilitate supplier relationships and modernize a large portion of its transaction processing. The company realized time and cost savings by standardizing and automating many of the tasks associated with onboarding and administering its supplier relationships. Nucleus found that COS used internal resources to precisely configure its Ariba Network implementation, which led to an accelerated payback period and has contributed to a high return on investment.
CGI achieved a 1323 percent ROI through its implementation of the Skillsoft Percipio learning platform and recovered its investment in Skillsoft technology after two weeks of deployment. The IT and consulting organization was able to increase employee skill gain and avoid external certification costs. By maximizing its initial investment in Skillsoft, the organization was able to retire a 15-year-old legacy learning system and reduce associated costs while offering users a modern, on-demand learning experience that promotes improved user adoption.
Rain for Rent, a provider of temporary liquid handling solutions, deployed Zoho client relationship management (CRM) to replace Dynamics CRM by Microsoft. Zoho CRM required less customization than other vendors reviewed, and its ease of use promoted a high number of in-house user adoptions. With this system, Rain for Rent reduced the average time a salesperson spent finding data about a client or prospect from over 18 minutes to about 10 minutes. This time savings enables the sales team to increase value-producing contacts by three per day, increasing sales productivity by $750,000 annually. The company realized a 610 percent ROI and recovered its initial investment less than 2.4 months after deployment. The Zoho One deployment was initiated after the success of CRM and proved to be equally valuable with increased productivity and labor cost reductions of more than six percent.